Frequently Asked Questions
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What's the difference between a hearing amplifier and a hearing aid?
Hearing aids are custom-fitted medical devices prescribed by audiologists for specific hearing conditions. Hearing amplifiers are over-the-counter devices that boost sound for people with mild to moderate hearing difficulties. They're a more affordable option for those who don't need clinical-level support but want to hear more clearly in everyday situations.
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Do I need a prescription?
No. Our hearing amplifiers are available without a prescription or hearing test. They're designed for people who want a simple, affordable way to improve their hearing without the hassle of appointments and fittings.
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How do I know if they'll fit me?
Each amplifier comes with multiple ear tip sizes so you can find the most comfortable fit. Most customers find the right size within a few minutes of trying them on.
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Will they help with my specific hearing problem?
Our amplifiers work best for mild to moderate hearing difficulties. If you have severe hearing loss or a medical condition affecting your hearing, we'd recommend speaking with your GP or an audiologist first.
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What if they don't work for me?
We offer a straightforward returns policy. If you're not happy, get in touch and we'll sort it out. No awkward questions.
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What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not satisfied with your product, simply contact us and we’ll guide you through the return process.